SHIPPING AND ORDER PROCESSING
ORDER PROCESSING / + - TWO WEEKS
- We receive your order.
- We send you a note by email to say THANK YOU and congratulation for your order! :-)
- We transfer the file and instruction to our printing atelier.
- We approuve the final print.
- We carefully packaged the print in a 3” heavy duty tube with the certificat of authentification.
- We labeled the shipping tube for extra care and add your informations.
- We ship.
- We send another email to say. “Hey, we are happy to tell you we just sent your artwork today!”
- You recieve your print in perfect shape.
- You become excited!
- You frame your artwork.
- You put it on your wall.
- You start receiving positive feedback about your investment.
- You go on our website to rate 5 stars your purchase experience with us!
- FREE SHIPPING WORLDWIDE is, for a limited time only, the rule of thumb for the grand opening.
- We ship via Canada Post.
- For FAST shipping, we can use express sipping, at additional cost.
- Fees may vary depending on your order and location.
- You will recevie a tracking number to follow your artwork.
- Delivery time depend on your location.
DUTIES AND TAXES
- We ship from Canada so there is no extra fees for Canadian resident.
- For the rest of the univers, you are responsible for all custom fees, taxes, rocket fuel or any other extra fees to import your artwork.
- All artwork are fully insured during transit.
EXCHANGES / REFUNDS / LOST PACKAGE
- We do not offer refund.
- Exchange are possible only on full price paid artwork.
- Some exception can be made.
- If you experience any problem with your order, we are available to help you. Please contact us at firstname.lastname@example.org to discuss your situation.